Refund policy

Returns & Refunds Policy

30-Day Window
You have 30 days from the date of purchase to request a return. After 30 days, we cannot offer a refund or exchange.

Return Eligibility

• Clothing must be unused, in original condition, and have all tags/stickers attached.

• Items will be inspected upon return to confirm they are in “new” condition.

• Gift cards are non-refundable.

• Please do not send items back to the manufacturer.

Refunds

• Once your return is received and inspected, we’ll email you with approval or rejection.

• Approved refunds are issued to your original payment method within a few days.

Sale Items
Only regular-priced items are eligible for refunds. Sale items are final.

Foundation Care (New Discs Only)

• Return any new disc within 30 days for a gift certificate equal to the purchase price.

• Available to U.S. customers only.

• Submit your request using the Foundation Care form located HERE.

• Does not apply to Text Deals, Mystery Boxes, Subscription Boxes or Used Discs

Exchanges

• We will only replace items that are defective or damaged.

• Email support@foundationdiscs.com to request an exchange.

• If approved, we’ll provide a return label and send a replacement upon receiving the item.